We’re here to help
For fastest support, include your order number and select the topic that fits best. We reply within 1–2 business days (Mon–Fri, UK time).
- Returns accepted within 14 days of delivery for unworn items with tags.
- Exchanges ship after we receive and inspect your return.
- Sizing or product questions? Tell us the item and size you’re considering.
- Wholesale or press? Share your company/site and a short brief.
FAQs
How do I start a return or exchange?
Include your order number and reason in the form. We’ll email a return label or next steps.
When will I receive my refund?
Refunds are processed within 3–5 business days after your return is inspected.
Can I change my shipping address?
If your order hasn’t shipped yet, we’ll update it. Provide the full correct address in your message.